Position Summary

Custom Tower LLC is seeking an organized, detail-oriented Office Administrator to serve as the operational backbone of our office. This individual will manage all human resources functions, handle front-office responsibilities, maintain critical state and contractor licensing, and support daily administrative operations. The ideal candidate is a self-starter who thrives in a fast-paced environment and can juggle multiple priorities with accuracy and discretion.

Key Responsibilities

Human Resources

• Administer all HR functions including onboarding, offboarding, and maintaining employee files 
• Manage benefits enrollment and changes, and serve as point of contact for employee benefits questions 
• Maintain compliance with federal, state, and local employment laws 
• Track and manage employee vacation, PTO, sick leave, and time-off requests 
• Assist with recruiting, interview scheduling, and new-hire paperwork 
• Handle employee relations matters with professionalism and confidentiality 
• Maintain and update the employee handbook and HR policies

Licensing & Compliance 

• Maintain and renew all company state business licenses 
• Track and renew contractor licenses across all operating jurisdictions 
• Monitor expiration dates and ensure timely renewals to avoid lapses 
• Maintain organized records of certifications, insurance, and regulatory documentation Office Administration 
• Answer and direct incoming phone calls in a professional manner 
• Perform accurate data entry and maintain digital and physical filing systems 
• Order and manage office supplies and equipment 
• Process incoming and outgoing mail and shipments 
• Provide general administrative support to ownership and field operations
• Assist with basic bookkeeping tasks and recordkeeping as needed

Qualifications 

• 3+ years of office management and/or HR administrative experience 
• Working knowledge of HR practices and employment law fundamentals 
• Experience with state/contractor licensing strongly preferred (construction or trades industry a plus) 
• Proficiency with Microsoft 365 (Outlook, Word, Excel) and OneDrive 
• Excellent organizational, communication, and multitasking skills 
• High level of discretion and ability to handle confidential information 
• Strong attention to detail and accuracy

Preferred Qualifications 

• HR certification (PHR, SHRM-CP) 
• Familiarity with the telecommunications, tower, or construction industry

Compensation & Benefits 

• Competitive salary based on experience 
• Medical Insurance 
• Dental Insurance 
• Vision Insurance

To Apply:

Apply by visiting https://www.custom-tower.com/join-our-team.